Steve Moody

May 21, 2026

Decisions

Active Todos

Patterns

Decisions (1)

Moody Citibank card hard cutoff 6/15 — force-action via past-tense framing after 9 months of soft asks

After Kelly Wall described 9 months of soft asks to Steve Moody to switch from the personal-history Citibank card to the Ramp card (forcing manual finance journal entries every month), Peter directed Kelly to send Moody a notice that the card has been disabled and will stop working on June 15. CC Steve Wallace. Phrase it past-tense (has been disabled) plus future-fact (stops working 6/15) — not request language. Peter explicitly affirmed his prior gate (Kelly checks with him before shut-offs) while greenlighting this one because Kelly is giving a month notice — the notice IS the legitimacy gate.

May 21

operational

Related Patterns (2)

Lead by Example with New Tools

When championing new tools or processes, personally use them and share results rather than just advocating. Learning by doing and demonstrating value through example is more effective than mandates.

118 occurrences78% success

Protect Engineering Focus Through Process

When faced with requests that would disrupt engineering focus (from sales, governance, product, or other stakeholders), establish processes that protect engineering ability to innovate while still satisfying legitimate concerns. Prefer systematic solutions over ad-hoc responses.