RESF and OpenELA asks are real work - the answer is yes, it goes to your manager and into Jira at high priority, and refusals escalate to Peter

Situation

At the Reno onsite Peter told the whole Linux org that when Lee or Jonathan Dieter asks for help with the RESF the answer is yes: tell your manager, get it into Jira, treat it as real work and prioritize it super high. On 11/5 Arthur Tyde described OpenELA as unsupported and himself burning out; Peter applied the same rule to Arthur asks and gave him an escalation path - if anyone says they are too busy, bring it to Peter and make it his problem. Peter committed to talk to Lee about OpenELA from his own perspective, to keep dialing into OpenELA calls, and asked Sarah for an ongoing biweekly meeting with Dieter.

Reasoning

Confirmed by Peter. Upstream asks were being dropped because they arrived as favours outside any queue while engineers were saturated. Routing them through managers and Jira at high priority turns them into tracked work the existing system protects. The rule keys on the source of the ask (upstream community), not on owning people. Peter keeps the admin/headcount gap with Bjorn and Greg and commits only what engineering controls. With SUSE and Oracle shrinking their OpenELA investment after layoffs, CIQ has to hold the coalition up - more control is worthless without a coalition. We are dead without a healthy upstream.

Additional Context

Builds on 10/30 RESF operations lead joining department heads and 9/23 OSPO affirmation. Arthur noted there is effectively no OSPO since Chris Short left unless Tim revives it; Peter said OSPO structure is still open and Tim Pepper is being plugged into Fuzzball/Stratum/Aries open source.

Observed Evidence

Answer is yes; tell your manager; Jira; prioritize super high; same for Arthur asks; escalate too-busy responses to Peter; we are dead without a healthy upstream; until you do not have a coalition.

Confidence Breakdown

Reasoning Depth Analysis