Arthur Tyde

May 8, 2026

Decisions

Active Todos

Patterns

Decisions (1)

Reject open-ended LGU+ RHEL/OEL support commitments — best effort only

Nathan surfaced (via Justin) a CIQ <> LGU+ contract proposal requiring CIQ to provide workarounds and answer customer SR tickets for RHEL 6 (already EOL), RHEL 7/8/9, and OEL 6/7. Peter intervened in the same-day group DM with Bjorn, Art, and Ramesh to draw the line at best effort only — no commitments to deliver workarounds or answers. Asked Nathan if it is not yet in force so he can get in front of it before signing.

May 8

strategy

Related Patterns (3)

Executive Sponsorship for Strategic Partnerships

Strategic cross-company initiatives and major client partnerships require executive-level accountability to move at the right pace and ensure proper prioritization.

117 occurrences75% success

Small Circle for Sensitive Operations

When executing sensitive strategic operations, keep the circle of informed people as small as possible to prevent leaks that could accelerate hostile action or undermine the initiative.

114 occurrences74% success

Protect Engineering Capacity

When external demands threaten to overload engineering capacity, protect capacity by either requiring the demand to come with additional resources, or forcing hard prioritization choices upstream.

100 occurrences79% success