Trustless processes over building trust

Situation

Focus on building contracts and processes that work without trust, not on building relationships. Good fences make good neighbors. Trust becomes a bonus, not a requirement. Contracts are what matter - relationships are nice to have.

Reasoning

Trust-dependent processes fail when trust erodes. Contract-based processes work regardless of relationship status. Paradoxically, clear contracts often build better relationships through predictability. The Trinity meltdown was all about trust concerns - if there had been clear visible processes, people would know what to expect.

Additional Context

Discussion about how to work with product organization. Peter explicitly saying trust is good but contracts are mandatory. We dont require that they like us.

Observed Evidence

Peter: "I absolutely want us working to build trust. Everything runs more smoothly... And were standing up processes and want them to be trustless" and "I dont require that theyre happy with it. I dont require that they like us. I dont require anything other than that they sign off" and "Why is it a plan instead of a contract? Because the contract is the only thing that matters"

Confidence Breakdown